I forget who helped me but they did a great job of getting me my information for my sportster 48. He grabbed the keys for me and even told me some things they found on the bike that they were able to fix. When I got my bike back the only thing I noticed was my left side foot peg was loose wasnt a big deal and I got home just fine but I didnt notice it until after I was on the road so I just kept on going. It was an easy fix but it just makes me wonder if anything else was missed during my 1000 mile service. So far the bike has been great and I havent had any issues and I would still trust them with my motorcycle in the future, but I felt this was worth mentioning. Once again, great staff and I would recommend these guys to anyone!