I worked with many people from finance to parts to clothing accessories. Etc. The entire process was smooth and each person knew their part which made it a great buying experience. I understood every step and they answered all questions. Getting a Harley, for me, was a big buy and they all made me comfortable with my choices and needs. I felt no pressure to get anything i didn't need or want. As I said above. I will always shop at Tacoma destination Harley. (Employee: Josh Reyes, Nik Bass, Lee Keech, Phil Hulen)